DC Support

Any hardware support and maintenance services after it is released in the production. The kind of issues, which can arise during the deployment phase and post-deployment phase is huge. These are situations that can lead users to maintenance and support services.

We provide an opportunity for our clients by offering them 24×7 support. Our Service Desk offers the round-the-clock services where end-users and businesses can Log service requests, log incidents, outsource network monitoring, request ticket updates. We discuss the service desk needs and we give an opportunity for a viable solution, which will not only minimize the internal cost but offer end users/customers with support 24 hours a day (router, server, firewall, switch, PBX, etc) for analysing service restoration.

 
 

WHO NEEDS IT

Every business relies on computers, networks and phones to function. But most small businesses don’t have an IT department on staff to deal with problems when they occur. In fact, 88 percent of businesses say they rely on their vendor to provide IT support while they handle other aspects of running a business, according to an Intuit survey.

  • Small Office / Home Office (SOHO)
  • Medium Office
  • Large Enterprise

WHAT IS IT

Information Technology (IT) departments are responsible for ensuring that technology is available and functioning properly within an organization.

  • Hardware Support
  • Software Support
  • Networking & Security Support

Why choose gek services ?

  • High scalability and high performance
  • Managing Software update Installation
  • Case summaries
  • Additional development services, customized services, and others.
  • A standard-based and fast deployment along with accurate installation
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